Privacy Policy

Masahat Al-Mustaqbal Real Estate

Version: 1.0

Effective Date: Aug 18th 2025.

 

1- Introduction

This Privacy Policy applies to the platforms, websites, and mobile applications operated by Masahat Al-Mustaqbal Real Estate (“Masahat,” “we,” “us,” or “our”), a digital platform offering short-term real estate leasing, advertising spaces, and commercial property listings.

It explains how Masahat collects, use, disclose, and protect users’ personal data in line with applicable laws and regulations, including those issued by the Real Estate General Authority (REGA) in the Kingdom of Saudi Arabia.

By accessing or using Masahat platforms or services, users acknowledge and agree to the practices described in this Privacy Policy.

 

2- Scope of Policy

This policy covers:

  • Masahat Web Platform: Real estate listing, leasing, and property access services
  • Future Masahat Apps (if any) and affiliated real estate management services
  • User interactions including landlords, tenants, vendors, brokers, and advertisers

 

3- Data We Collect

We may collect and process the following categories of data:

3.1- Personal Information

  • Full name, phone number, email address
  • National ID or commercial registration number (where applicable)
  • Address and contact preferences

3.2- Business Information

  • Commercial entity name, CR number, location
  • Legal documents or licensing information provided for leasing or advertising

3.3- Device & Technical Data

  • Device model, OS version, device ID, browser type
  • IP address, cookies, geolocation, crash logs, and diagnostic information

3.4- Location Data

  • Physical location via IP address, Wi-Fi, GPS, or mobile networks
  • Used for location-based property listings and dynamic mapping features

3.5- User-Generated Content

  • Listings, images, logos, floor plans, and map locations uploaded to the platform
  • Communications or interactions with users and service providers

3.6- Third-Party Data

  • Data from government or real estate regulatory bodies (e.g., REGA)
  • Public commercial information from business directories
  • Data from integrated identity verification and KYC platforms

 

4- How We Collect Data

We collect information through the following means:

  • Directly from Users: During account creation, content uploads, or communications
  • Automatically: Cookies, analytics tools, session monitoring, and security logs
  • Third Parties: Legal authorities, service providers, data processors, and regulators

 

5- How We Use Your Information

Masahat uses collected data for the following purposes:

  • To verify user identity and eligibility to list or lease properties
  • To facilitate real estate transactions and space reservations
  • To communicate with users regarding updates, offers, or platform features
  • To ensure compliance with REGA regulations and platform policies
  • For internal analytics, platform development, and service improvement
  • To prevent fraud, enforce platform terms, and resolve disputes

 

6- Legal Basis for Processing


We process your data in accordance with:

  • Your explicit consent where required
  • Our contractual obligation to provide services to you
  • Compliance with Saudi regulations and real estate authority directives
  • Legitimate interests in maintaining platform integrity and security

 

7- Sharing and Disclosure

We may share your data with:
A. Authorized Real Estate Professionals

  • Brokers, developers, and advertisers listed on Masahat
  • Verified tenants and landlords in the context of lease negotiations

B. Government and Regulatory Bodies

  • The Real Estate General Authority (REGA)
  • ZATCA, the Ministry of Commerce, and other authorized entities when required

C. Service Providers

  • Cloud hosting, data analytics, marketing tools, and payment gateways
  • Identity verification platforms and digital signature tools
  • All third-party sharing is conducted under strict confidentiality and security agreements.

 

8- Data Security

Masahat implements robust technical and organizational security measures to protect your data, including:

  • End-to-end encryption, SSL certificates, and secure data storage
  • Role-based access controls and activity monitoring
  • Regular security audits and compliance checks

Despite our best efforts, we cannot guarantee absolute data security and disclaim liability for breaches outside our control.

9- Data Retention and Deletion

Masahat retains users’ data only as long as necessary for the purposes outlined or to comply with legal obligations. Users may:

  • Request access to your stored data
  • Request corrections to inaccurate or outdated data
  • Request deletion of your data (subject to legal retention periods)

Requests can be submitted to: hello@masahat.com

 

10- User Rights

  • Under REGA guidelines and local laws, users may:
  • Access their stored information
  • Request the correction or deletion of their data
  • Object to data processing under specific circumstances
  • Withdraw previously granted consent

 

11- Cookies and Tracking

Masahat uses cookies and similar tracking technologies to:

  • Analyze traffic and user behavior
  • Enhance site performance and user experience
  • Personalize listings and recommendations
  • Users may disable cookies in browser settings, but doing so may limit some platform features.

 

12- Assignment

In the event of a merger, acquisition, sale of assets, or restructuring, user data may be transferred to the new entity. Continued use of the platform constitutes consent to such transfers.

 

13- Updates to the Policy

Masahat may update this Privacy Policy periodically to reflect changes in law, regulation, or platform practices. The most recent version will always be available on our website with a clearly marked "Last Updated" date.


14- Contact Us

For any inquiries, complaints, or requests regarding this policy, you can contact us at hello@masahat.com